Privacy Policy

1. Introduction Welcome to Highland Village Pet Hospital. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.hvpethospital.com, use our services, or interact with us.
 

2. Information We Collect We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Name, email address, phone number, pet information, and other details you provide when you register on our site or fill out a form.

• Usage Data: Information automatically collected when you visit our site, including your IP address, browser type, operating system, access times, and the pages you viewed directly before and after accessing our site.

• Cookies: We use cookies to improve your experience on our site.
   

3. How We Use Your Information We use the information we collect to:

• Provide and manage our services.

• Improve our website and services.

• Communicate with you, including sending updates, marketing materials, and other information.

• Process transactions and send you related information, including purchase confirmations and invoices.

• Monitor and analyze usage and trends to improve your experience.
   

4. Sharing Your Information We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
 

5. Data Security We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
 

6. Your Privacy Rights Depending on your location, you may have the following rights regarding your personal information:

• The right to access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to object to processing.

• The right to data portability.
   

7. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
 

8. Contact Us If you have any questions about this Privacy Policy, please contact us at: Highland Village Pet Hospital (909) 864-7387